Course Description

Why this course ?

The ITIL Managing Across the Lifecycle Certificate has become the IT industry’s de-facto intermediate professional qualification in the field of IT Service Management.

The purpose of this ITIL Managing Across the Lifecycle (MALC) course is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages.

It also allows a successful candidate to demonstrate that they have learned the value of an integrated service management practice, as opposed to separate subject areas. It draws on knowledge gained at the Foundation and Intermediate levels.